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The Definition of Quality: Clarity for Modern Manufacturing (PDF & EPUB)

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Quality has become an overused term of little substance. It has become a generic placeholder for parts, products, and services that are thought to be good enough. This essay explores how the current state of quality came to be and offers a practical alternative.

Quality has become an overused term of little substance. It has become a generic placeholder for parts, products, and services that are thought to be good enough. This essay explores how the current state of quality came to be and offers a practical alternative.