The Broken Quality Bookshelf

The Broken Quality Bookshelf is a repository of essays that explore theoretical and practical applications of process behavior charts. Some of the essays include:

  • The definition of quality

  • Understanding the process capability indices

  • Network analysis - Advancing the utility of SPC

  • How to build a process behavior chart

  • The importance of context - How process behavior charts imbue meaning

  • What the spec? The practical differences between process limits and spec limits

  • Characterizing inspection data

  • Poverty & Improvement - A case study in the application of process behavior charts

  • Same parts, new supplier - Evaluating supplier quality using process behavior charts